Crisis Helplines & Information

On this page, you will find a list of mental health support numbers and websites. These resources are here to provide immediate assistance and guidance for children, young people, and families in need. Whether you’re looking for someone to talk to in between your sessions or need urgent help, these organisations are dedicated to offering support and understanding. If you're a parent or guardian with concerns about a child's mental health, please don't hesitate to contact the relevant organisations. Many of these organisations offer guidance and support tailored for families.
Childline
A free, confidential service where children and young people can talk about anything that’s troubling them. Available 24/7.
Help for adults concerned about a child
Call: 0808 800 5000
​Help for children and young people
Call: 0800 1111
​Website: www.childline.org.uk
Family Lives
Confidential support and advice on a wide range of family issues, including parenting concerns.
Call: 0808 800 2222
Kooth
An innovative online platform, Kooth offers support through chat and forums for young people. It’s a safe space to connect with others and access professional advice without the need for an appointment.
​Website: www.kooth.com
Papyrus
A charity that helps prevent youth suicide by providing support and resources for young
people in crisis.
Call: 0800 068 4141
​Website: www.papyrus-uk.org
Samaritans (For anyone over 16)
While primarily for those aged 16 and over, Samaritans provides a safe space for anyone in emotional distress. You can call for support at any time, day or night.
Samaritans are open 24/7
​Call: 116 123​
Email: jo@samaritans.org
Shout.​
If you need immediate help, Shout offers a free text service for people in crisis. Trained volunteers are available to support you through difficult moments, providing a lifeline when you need it most.
Text: SHOUT to 852258​
Website: www.giveusashout.org
YoungMinds
Dedicated to improving the mental health of young people, YoungMinds provides expert advice and support tailored to young individuals facing mental health challenges.​
Call: 0800 802 5544 (For parents and young people)​
Website: www.youngminds.org.uk